This relies upon the strategy you return it back to us, we sell products through Amazon. The returns and refunds policy would be accordance to Amazon (Sell as Merchant) policy. You can make a return or refund request on Amazon, our customer support team will look and audit your request of returns and refunds.
Based on the auditing, our team will process refunds and refunds to you. We respond to returns and refunds cases within 24 hours. Due to the Pandemic issue these days, it may take up to 36 hours to respond.